Corporate and Social Responsibility

CORPORATE AND SOCIAL RESPONSIBILITY POLICY

                                                                   
We recognise that we must incorporate our business values and operations to meet the expectations of our stakeholders. They include customers, employees, regulators, suppliers, the community and the environment.
 
We recognise that our social, economic and environmental responsibilities to these stakeholders are integral to our business.  We aim to demonstrate these responsibilities through our actions and within our corporate policies.
 
We take seriously all feedback that we receive from our stakeholders and, where possible, maintain open dialogue to ensure that we fulfil the requirements outlined within this policy.
 
We will be open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.
 
We aim to provide all of our clients with the option to receive all support services they require from one innovative and effective supplier.
 
BBP Security Services and Training Ltd promotes training and development and emphasises the value of active customer service as a vital tool to both gain competitive advantage and exceed client expectations.
We will provide a quality security service to all our clients, to look after the welfare of our employees, to provide continual training in all aspects of the business in order to ensure a consistent and professional service is delivered. The following focal points are incorporated into our service:
  • Protection of Life.
  • Protection of Property and Premise.
  • Prevention of Loss and Waste.
  • Prevention and Deterring of Crime.
  • Protection of the public.
 
 
The Director is responsible for the implementation of this policy and will make the necessary resources available to realise our corporate responsibilities.  The responsibility for our performance to this policy rests with all employees throughout the company.
 
Partnership Focus:-
  • We shall strive to improve our environmental performance through implementation of our Environmental Policy.
  • We shall ensure a high level of business performance while minimising and effectively managing risk
  • We shall encourage dialogue with consumers for mutual benefit
  • We will register and resolve customer complaints in accordance with our Complaints procedure
  • We shall support and encourage our employees to help local community organisations and activities in our region
  • We shall make charitable contributions annually.
  • We shall operate in line with our equal opportunities policy for all present and potential future employees
  • We will offer our employees clear and fairs terms of employment and provide resources to enable their continual personal development
  • We shall provide safeguards to ensure that all employees are treated with respect and without sexual, physical or mental harassment
  • We shall provide, and strive to maintain, a clean, healthy and safe working environment
  • We shall uphold the values of honesty and fairness in our relationships with stakeholders
  • Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship
  • We will operate in a way that safeguards against unfair business practices
  • We shall encourage suppliers and contractors to adopt responsible business policies and practices for mutual benefit

 
 
Gary Jones
(Director)

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